Follow comments Enter your email to follow new comments on this article. Enter your email address Continue Continue Please enter an email address Email address is invalid Fill out this field Email address is invalid Email already exists. Haut de page. The baristas work faster when they follow the Repeatable Routines. Geoffrey Macnab.
During my second week of training waaaaay back in the day, I was working the register during a weekend rush.
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Starbucks is a customer service theatre. A former employee was fired after refusing to ask customers for their names in adhering to Starbucks' name-marking standard. In fact, I pretty much bombed it when I worked a mild rush. Our view. Long reads. I told him we all have choices in life and that we have taken enough of everyone time so let's get to the meeting.
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